Walman Employment

We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry.

Walman Optical Company offers a competitive salary and an excellent benefit package, including: medical, dental, 401(k), and, because we are a 100% employee-owned company (ESOP), the structure to share in the profits of the company.

We are seeking motivated, quality employees looking for long term employment. If you fit this description and are interested in pursuing one of the opportunities listed here, please submit your resume and salary history to:

Walman | HR Department
801 12th Avenue North
Minneapolis, MN 55411
Fax 612.520.6096
Email: hr@walman.com

Director of Field Operations | Walman Optical
Minneapolis, MN

JOB SUMMARY: Managerial responsibility for the efficient operation of branch laboratories and related functions of Walman Optical as assigned by VP/General Manager of the Division. POSITION SPECIFICS: • Leadership role for operations program management and consulting for branch manufacturing and service operations including: purchasing, materials management, maintenance, tooling, manufacturing engineering, production scheduling, planning, quality assurance and customer service to obtain optimum efficiency and safety of operations. • Leads in alignment with the Global Supply Chain function, the responsibilities and objectives which ensure parts, supplies and materials are available, optimal, high quality at lowest overall cost. • Co-ordinates and supports quality assurance and engineering initiatives and programs. Develops operating procedures to maintain and improve high production quality in order to achieve and maintain a market-leading position. • Actively participate and engage in continuous improvement processes such as our Four Disciplines of Execution (4DX) program. EXPERIENCE/EDUCATION/QUALIFICATIONS: • 4 year college degree or equivalent manufacturing industry experience; optical industry experience preferred. • A minimum of eight years of operational responsibilities such as in-company job experience at a managerial level. • Strong leadership and communication skills. • Experience and proficiency with Microsoft Office Suite of Products. • Strong analytical skills required. • Training or education of automated and robotic handling systems and automated workflow analysis. • Must be willing to travel 50% of time. • Must possess and maintain valid driver’s license and insurable driving record that complies with The Walman Optical Company Motor Vehicle Policy.

IS Operations and Support Specialist II | Walman IS Dept.
Minneapolis, MN

JOB SUMMARY: Provide advanced Help Desk services to Walman Employees for DVI Operations, commercial and internally developed applications, and Intranet and network connectivity. QUALIFICATIONS: Two-year college/technical school degree and a minimum of four (4) years of relative work experience supporting information services in a multi-site environment; or equivalent combination of education and experience commensurate with position requirements. Additional requisite knowledge and skills: • Advanced DVI software and internal applications knowledge • Complex technical problem analysis and resolution experience • Advanced ophthalmic product knowledge • Working knowledge of computer technology, networks and Microsoft products • Strong customer service and technical support experience • Strong written and verbal communication • Must possess and maintain a valid driver’s license and insurable driving record that complies with The Walman Optical Co. Motor Vehicle Policy PRIMARY RESPONSIBILITIES: • Develop, document and test DVI operational processes and procedures • Recommend, configure, implement and support DVI advanced functionality • Test and deploy DVI releases • Analyze and maintain master data for DVI, data warehouse and vendors • Provide operational and technical support for integrations, vendor partnerships, marketing programs and facility transitions • Train and advise IS Operations and Support Specialist I and Walman employees • Position requires occasional travel (approximately 15% of the time) • Perform other duties as assigned

Account Manager | Walman Optical
Two Available Territories: Eastern and South Eastern

Eastern: Maryland, Virginia and Washington D.C. South Eastern: No. Carolina, So. Carolina, Georgia and Alabama TRAVEL: With over-night requirements. Occasional weekends for conventions, meetings and/or continuing education. DESCRIPTION: • Initiate, maintain, cultivate and grow long-term business relationships with key customers; • Prospect for new business opportunities; • Responsible for the clear and complete communication of product information including features, benefits positioning, limitations, pricing and availability; • Further responsible for communicating and establishing strategic concepts designed to help grow the customers business; • Establish educational seminars for both the principal(s) and staff of the customers business covering both business and product concepts; • Initiate and/or support promotional activities on behalf of customers such as frame “trunk” shows; • Identify and report on the needs of the customer to company management; work with company management to develop programs to satisfy those needs and assist customer in the execution of those programs; POSITION REQUIREMENTS: • Excellent communication skills; • Strong interpersonal skills necessary to initiate and maintain close business relationships; • Ability to analyze and understand business and financial issues; • Ability to analyze and understand strategic marketing plans & implement fully; • Ability to build and demonstrate computer generated spreadsheets; • Ability to work independently with only general supervision; • Strong organizational and administrative skills; • Previous experience in the ophthalmic wholesale community, min 3 yrs. a must; • Must have a strong territory customer base; • Must possess and maintain a valid driver’s license and driving record that complies with the Walman Optical Company Motor Vehicle Policy; • Must be able to lift and or move up to 50 Lbs. EXPERIENCE AND EDUCATION: • B.A. Degree with emphasis on business related fields; • 5 years Optical Industry experience; including working in or calling on retail optical businesses; 3 years current wholesale experience a must; • Working knowledge of CRM software tools a plus; • ABO Certification desirable; • Comparable work experience in lieu of above.

Lab Tech II | Walman Optical
Jackson, MI

Job Summary: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. Qualifications • Minimum 3 years of Optical Lab work experience • Ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • The employee must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision • Excellent lensometry skills required. Duties: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Marketing Associate | ADO Practice Solutions
Minneapolis, MN

JOB SUMMARY: The Marketing Associate works in conjunction with the ADO Marketing Manager to grow independent eye care practices in a defined territory. This position involves managing a wide range of marketing collateral, promoting and executing marketing plans, developing brand cohesion for the eye care professional and increasing revenue in all business channels. Position responsibilities also include: tracking and reporting results of all marketing initiatives and recommending improvements as necessary to increase the overall success of marketing efforts. POSITION SPECIFICS: • Oversee full scope of assigned member accounts …responsible for member satisfaction and execution of marketing program deliverables. • Assist in the development of yearly strategic marketing plans for each member. • Measure, track and report results and adjust programs to continually improve performance. • Manage relationships and coordinate marketing activities with customers, internal team members and external partners. • Develop and formulate marketing materials and strategies; internal collateral, direct mail, print advertising, broadcast media, online display ad campaigns, social media, SEM/SEO, internal/external referral promotions, member communications and event coordination, etc. • Occasional travel (25%) to industry and ADO events. Some weekend travel required. • Perform other duties as assigned. EDUCATION / QUALIFICATIONS: • BA or BS Degree in Marketing and a minimum of 3 years of related marketing experience or equivalent combination of education and experience. • Excellent organization and project/campaign management skills. • Experience defining and managing project scope and deliverables using both onsite and offsite resources. • This position requires creativity, flexibility, time management skills and strong verbal and written communication skills. • Proficient in utilizing CRM systems, data analysis and Microsoft Office applications. Experience in Adobe design programs preferred (Photoshop, InDesign & Illustrator). • Must possess and maintain a valid driver’s license and insurable driving record that complies with The Walman Optical Company Motor Vehicle Policy.

Customer Service Clerk I | Walman Optical
Jackson, MI

Job Summary: Perform a variety of customer service responsibilities such as answering telephone inquiries, entering orders, frame tracing and order tray-up. Qualifications: • Good organizational and communication skills • Accurate Data entry • Ability to meet and maintain deadlines • Must be able to lift and/or move up to 25 pounds • Ophthalmic & Digital Vision Inc. (DVI) software experience a plus, but not required. Duties: • Receive phone orders from customers in a thorough and friendly manner. • Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely. • Frame Tracing and order tray up. • Accurate and timely data entry into DVI system. • Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area. • Monitor and expedite back ordered products. Communicate delays in filling order to customer. • Receive and establish procedures for new products and file and organize product information. • Perform other duties as assigned.

Lab Tech I | Walman Optical
Toledo, OH

2 Positions Available.... JOB SUMMARY: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • The employee must be able to lift and/or move up to 50 pounds. • Specific vision abilities required by this job include close vision and color vision. DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Lab Tech I | Walman Optical
W. Des Moines, IA

JOB SUMMARY: Finish Room -Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: High School diploma, GED or equivalent • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Regional Operations Manager | Walman Optical
West Region...Including the following branch locations: Minot, Fargo, Denver, Las Vegas, Billings, Missoula, and Kent.

Minneapolis based preferred or Western airline hub city, such as Denver or Seattle TRAVEL: Extensive travel required for on-site branch visits, 80% or more. Occasional weekends for operations projects, meetings and/or continuing education. Managerial responsibility for the efficient operation of all branch laboratories within assigned region. Responsible for the management and efficient use of all Ophthalmic Division operational assets; directly responsible for asset optimization and branch profitability. POSITION SPECIFICS: • Strong personal leadership, customer service, and communications skills; • Strong organizational, motivational and administrative skills; analytical skills; experience with manufacturing and process workflow optimization; • Excellent understanding of branch operations and customer care for optimal service, production and workflow efficiencies; • Ability to train and direct personnel; • Advanced computer skills with business process design applications; Digital Vision Inc. (DVI) optical lab software knowledge important; • Must possess and maintain a valid driver’s license with insurable driving record that complies with the Walman Optical Motor Vehicle Policy. EXPERIENCE AND EDUCATION: • Four-year college degree or equivalent experience • Training in optical technology or equivalent manufacturing industry experience • Advanced computer skills; Digital Vision Inc. (DVI) optical lab software preferred • Minimum 5 years management or supervisory experience • Must be able to travel by air and auto.

Lab Tech II | Walman Optical
Traverse City, MI

JOB SUMMARY: Finish Room...Responsible for performing a variety of production tasks for manufacturing prescription eyewear. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • Minimum 3 years of Optical Lab work experience • Ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • The employee must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision • Excellent lensometry skills required. DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear

Customer Service Supervisor | Walman Optical
Brooklyn Park, MN

JOB SUMMARY: Supervise employees and manage to a high level of efficiency the Customer Service area of the branch. Manage and report on Metrics using technology to organize, automate and synchronize sales, marketing, customer service and technical support. The Customer Service Supervisor is responsible for training and managing people and the maintenance of a TEAM environment. QUALIFICATIONS/EXPERIENCE: • Four years of laboratory/office environment experience. • Supervisory experience a plus. • Ability to demonstrate and perform to high levels of competency all aspects of Customer Service duties. • Good interpersonal, organizational and communication skills • Excellent leadership skills; ability to maintain even workflow and a motivating work environment. • Keyboard & PC experience required, specifically DVI Operating System. • CRM background preferred, including managing the company’s interactions with current and potential customers. DUTIES: • Must be able to handle all duties within Customer Service area. • Monitor and evaluate productivity through team and individual metrics and motivate the Customer Service Team to exceed goals. • Display excellent understanding of our unique selling proposition and develop the Customer Service Team to effectively communicate those benefits to potential and existing accounts. • Effectively communicate company policies and procedures to team. • Manage and train employees within the Customer Service area and assure timely performance reviews and proper documentation of performance issues. • Responsible for scheduling vacation and employee hours and for maintaining attendance and morale in the department. • Maintain a close association with accounts and address issues of product information and Rx service…render decisions to accounts on matters of company policy and procedures. • Performs other duties as assigned.

A/R Operator | Optical Service Center
Brooklyn Park, MN

1st SHIFT: Monday - Friday 8:00 am to 4:00 pm (Hours Subject to Change) JOB SUMMARY: Primary responsibility is the daily operation and maintenance of the AR coating machines. Each employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS:  Prior optical experience preferred;  The ability to multi-task;  Must be highly detail-oriented;  Must be able to work with other employees as a team;  Ability to lift at least 25 pounds above head;  Must be able to work in a fast-paced environment. DUTIES:  Operate AR coating machines;  Clean machinery and make ready for daily operations;  Daily and weekly maintenance of equipment involved in the AR coating process;  Keep a current and accurate log of all maintenance;  Troubleshoot and call for technical support on all equipment involved;  Final inspect lenses;  Sandblast parts as needed;  Ability to perform all other aspects of the AR coating process.

Office / Customer Service Supervisor | Walman Optical
Green Bay, WI

JOB SUMMARY: Supervise the efficient operation of the Front Office of a Walman Laboratory. The Office Supervisor is responsible for training and managing people and the maintenance of a TEAM environment. Ability to perform all aspects of Front Office duties and manage all aspects of Customer Service, Order Entry, as well as, Inventory. QUALIFICATIONS/EXPERIENCE: • Four years of laboratory office environment experience commensurate with department functions • Hands-on laboratory production experience--Finishing & Surfacing would be helpful • Prior Supervisory experience preferred • Exceptional DVI Operating System experience required • Excellent communication skills • Excellent leadership skills • Ability to maintain even work flow • Must be able to communicate and work with M.I.S. on programming issues

Lab Tech I | Walman Optical
Traverse City, MI

JOB SUMMARY: Surface Room...Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

RX/Stock Order Entry Clerk | Walman Optical
Kent, WA

JOB SUMMARY: Responsible for accurate and timely entry of customer orders into the computer system. QUALIFICATIONS: • Two years of work related experience • Ophthalmic experience required, DVI exp. preferred • Good organizational skills • Good reading, writing and verbal communication skills • Accurate Data entry • Ability to meet and maintain deadlines • Must be able to lift and/or move up to 25 pounds DUTIES: • Accurate and timely data entry into computer. • Understand and apply company promotions, policies, and procedures in carrying out the order entry function(s). • Recheck completed Rx’s for correctness prior to issuing to lab for processing. • Match invoices and file as necessary. • Maintain lab operating system software update/procedures manual. • Perform other duties as assigned.

Field Service Technician | Walman Instrument Division
Servicing the Philadelphia / North East Region

(Home based out of the New Jersey / Philadelphia area) JOB SUMMARY: Perform on-site service and sales support at customer location. Prepare service report, details product problems encountered, service work completed and replacement parts used. Obtains customer authorization for service work to be completed based upon estimated costs. Has regular communication with customers & vendors. QUALIFICATIONS: • 3 years of experience with ophthalmic or medical instrumentation; • Minimum 2 years of experience with electrical/mechanical background; • Recent graduates with an Associates’ Degree in Electronics Technology or Biomedical Technology programs are encouraged to apply; • Understanding of electrical/mechanical, schematics/drawings required; • Strong communication skills required…A positive attitude and desire to provide world-class customer service required; • Must be willing to travel up to 60% of the time, with overnight stays required; • Must possess a valid driver’s license and insurable driving record that complies with the Walman Optical Company Motor Vehicle Policy; • Must be able to lift and/or move up to 50 pounds. DUTIES: • Perform on-site service and sales support at customer locations • Prepare service estimates and receipts for invoicing • Maintain time log data sheets • Telephone communications with both customers and vendors • Regular travel is a requirement of the position • Perform other duties as assigned

Field Service Technician | Walman Instrument Division
North Carolina / Eastern Region

(Home based out of the Raleigh-Durham area) JOB SUMMARY: Perform on-site service and sales support at customer location. Prepare service report, details product problems encountered, service work completed and replacement parts used. Obtains customer authorization for service work to be completed based upon estimated costs. Has regular communication with customers & vendors. QUALIFICATIONS: • 3 years of experience with ophthalmic or medical instrumentation; • Minimum 2 years of experience with electrical/mechanical background; • Recent graduates with an Associates’ Degree in Electronics Technology or Biomedical Technology programs are encouraged to apply; • Understanding of electrical/mechanical, schematics/drawings required; • Strong communication skills required…A positive attitude and desire to provide world-class customer service required; • Must be willing to travel up to 60% of the time, with overnight stays required; • Must possess a valid driver’s license and insurable driving record that complies with the Walman Optical Company Motor Vehicle Policy; • Must be able to lift and/or move up to 50 pounds. DUTIES: • Perform on-site service and sales support at customer locations • Prepare service estimates and receipts for invoicing • Maintain time log data sheets • Telephone communications with both customers and vendors • Regular travel is a requirement of the position • Perform other duties as assigned

Field Service Technician | Walman Instrument Division
Kansas / Eastern Oklahoma Region

(Home based out of the Eastern Kansas or Eastern Oklahoma area) JOB SUMMARY: Perform on-site service and sales support at customer location. Prepare service report, details product problems encountered, service work completed and replacement parts used. Obtains customer authorization for service work to be completed based upon estimated costs. Has regular communication with customers & vendors. QUALIFICATIONS: • 3 years of experience with ophthalmic or medical instrumentation; • Minimum 2 years of experience with electrical/mechanical background; • Recent graduates with an Associates’ Degree in Electronics Technology or Biomedical Technology programs are encouraged to apply; • Understanding of electrical/mechanical, schematics/drawings required; • Strong communication skills required…A positive attitude and desire to provide world-class customer service required; • Must be willing to travel up to 60% of the time, with overnight stays required; • Must possess a valid driver’s license and insurable driving record that complies with the Walman Optical Company Motor Vehicle Policy; • Must be able to lift and/or move up to 50 pounds. DUTIES: • Perform on-site service and sales support at customer locations • Prepare service estimates and receipts for invoicing • Maintain time log data sheets • Telephone communications with both customers and vendors • Regular travel is a requirement of the position • Perform other duties as assigned

Branch Manager | Walman Optical
Brooklyn Park, MN

JOB SUMMARY: Overall leadership and managerial responsibility for the efficient operation and production of an Ophthalmic Laboratory serving the account base in such a way as to expand and sustain the growth of the branch. Additionally, the Branch Manager is responsible for laboratory profitability and maintenance of a TEAM environment among the office and production staff in the service to our accounts. POSITION SPECIFICS: • Must be technically sound and have familiarity with lab functions for the production of ophthalmic lenses; • Working knowledge of inventory control methods, P & L statements and production work flow; • Strong personal leadership and communication skills; • Ability to build/manage employee team...hire, train, coach and motivate personnel; • Maintain a safe work environment in compliance with OSHA standards; • Ability to interface with customer accounts and sales team...retain, develop and foster customer relations. • Must possess and maintain a valid Driver’s License and insurable driving record that complies with The Walman Optical Company Motor Vehicle Policy. QUALIFICATIONS / EXPERIENCE: • Management / Assistant Management experience • Minimum 5 years hands-on optical laboratory production experience; Surface &/or Finish • Training in optical technology or equivalent manufacturing industry experience • Digital Vision Inc. (DVI) optical manufacturing software experience a major plus.

Lab Tech I | Walman Optical
La Crosse, WI

Job Summary: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality of the work performed and is expected to know the quality and safety requirements for every operation that they perform. Qualifications: • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision Duties: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Equal Employment Opportunity/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law. To request that the company consider granting an accommodation, please contact the Walman - Human Resources Department at 612.520.6021.