Walman Employment

We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry.

Walman Optical Company offers a competitive salary and an excellent benefit package, including: medical, dental, 401(k), and, because we are a 100% employee-owned company (ESOP), the structure to share in the profits of the company.

We are seeking motivated, quality employees looking for long term employment. If you fit this description and are interested in pursuing one of the opportunities listed here, please submit your resume and salary history to:

Walman | HR Department
801 12th Avenue North
Minneapolis, MN 55411
Fax 612.520.6096
Email: hr@walman.com

Lab Tech II | Walman Optical
Brooklyn Park, MN

JOB SUMMARY: Finish Room 2nd SHIFT Monday - Friday 12:00 pm to 8:30pm Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • 3 years laboratory work experience • Excellent lensometry skills required • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision. DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

IS Operations and Support Specialist II | Walman IS Dept.
Minneapolis, MN

Job Summary: Provide advanced Help Desk services to Walman Employees for DVI Operations, commercial and internally developed applications, and Intranet and network connectivity. Qualifications: Two-year college/technical school degree and a minimum of four (4) years of relative work experience supporting information services in a multi-site environment; or equivalent combination of education and experience commensurate with position requirements. Additional requisite knowledge and skills: • Advanced DVI software and internal applications knowledge • Complex technical problem analysis and resolution experience • Advanced ophthalmic product knowledge • Working knowledge of computer technology, networks and Microsoft products • Strong customer service and technical support experience • Strong written and verbal communication • Must possess and maintain a valid driver’s license and insurable driving record that complies with The Walman Optical Co. Motor Vehicle Policy Primary Responsibilities: • Develop, document and test DVI operational processes and procedures • Recommend, configure, implement and support DVI advanced functionality • Test and deploy DVI releases • Analyze and maintain master data for DVI, data warehouse and vendors • Provide operational and technical support for integrations, vendor partnerships, marketing programs and facility transitions • Train and advise IS Operations and Support Specialist I and Walman employees • Position requires occasional travel (approximately 15% of the time) • Perform other duties as assigned

Account Manager | ImageWear Division
California....San Francisco, Sacramento, San Jose and surrounding area

JOB SUMMARY: Generate new and active sales within the assigned sales territory. Exceed established sales quotas. Manage high level of customer service and maintain positive business relationships. POSITION RESPONSIBILITIES: •Manage sales activities with accounts in the assigned territory. •Utilize the computer to communicate, place orders and maintain reports. •Follow the sales call process and be proficient in each area. •Submit reports and complete special projects within the timeframe established by sales management. •Identify territory zones then develop an effective call cycle to maximize efficiency and productivity. •Maintain sales sample bags, materials, and customer information in a neat, clean, and organized manner. •Meet / Exceed sales quotas. •Maintain effective budgetary control of travel expenses. •Communicate pertinent information to all levels of the organization. •Protect client and Walman business interests. •Perform other duties as assigned by sales management QUALIFICATIONS: •Four-year college degree preferred, with emphasis on business-related fields •Minimum three (3) years of optical industry sales experience ( ideally Frame sales) •Strong self-management, with proven ability to meet & maintain deadlines •Strong presentation and professional selling skills •Basic computer skills •Ability to travel, with up to 50% overnight travel required •Must possess and maintain a valid driver’s license and insurable driving record that complies with the Walman Optical Company Motor Vehicle Policy.

A/R Tech I | Walman Optical
Omaha, NE

Two Positions Available... Work Hours: 1st SHIFT: Monday –Friday 8:30 am to 5:00 pm 3rd SHIFT: Sunday - Thursday 10:00 pm to 6:30 am (Hours subject to Change) Job Summary: Perform all aspects of the A/R Coating process. Employee is responsible for the quality of the work performed and is expected to know the quality and safety requirements for every operation that they perform. Qualifications: • Prior optical experience a plus • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision. Duties: • Inspect, rack and make lenses ready for coating • Load racks into dip coating machine • Prepare all solutions for the coating process & assure daily supplies are stocked • Sandblast A/R Coater parts • Perform maintenance on production equipment • Sort incoming work by date, material and process • Perform other duties as needed

Customer Service Representative | X-Cel Specialty Contacts
Duluth, GA

JOB SUMMARY: Receive incoming calls, data entry of orders, transfer calls to appropriate personnel and coordinate with other departments to provide service to customers. QUALIIFICATIONS: •Position requires a high school diploma/GED or equivalent and 6 months to 1 year of relevant work experience. •Typing skills and functional knowledge of PC’s. •Previous background should include demonstrated ability to deal with customers. •Must be organized and detail oriented. •Strong verbal and written communication skills required. DUTIES: •Receive requests for price quotations, orders, order changes, adjustments and cancellations directly with customers. •Use PC to retrieve customer information, product availability, order status and to input customer orders. Ensuring that correct codes are used. •Balance answering calls with varies administrative duties while maintaining an even distribution load. •Understand and communicates company policies and procedures, promotions and contracts in a diplomatic and cordial manner. •Maintain focus and achieve individual objectives as it pertains to company and departmental goals. •Perform other duties as assigned.

Customer Service Representative | ImageWear
Minneapolis, MN

JOB SUMMARY: Receives requests for orders and lead times from customers and sales reps; keys orders, and relays pertinent order information to customers and sales reps. QUALIFICATIONS: •Position requires High School diploma or equivalent, plus one year of relevant work experience. •Requires strong verbal and written communication skills. •Requires professional ethics, tact and courtesy in dealing with internal & external customers. •Basic computer skills are necessary including Microsoft Word & Excel DUTIES: •Receives telephone requests for orders, order changes, adjustments and cancellations directly from customers and sales people. •Achieves and maintains rapport with customers and works to give them the best possible service. •Uses a PC to retrieve customer information, stock status information, status of purchase orders and to make changes on customer purchase orders. •Ensures that correct codes are used for retrieving and inputting information. •Follows up on inquiries by checking for delivery information. •Performs quality control on orders for accuracy. •Checks with credit department concerning credit status of customer when rush orders are received. •Performs other duties as assigned

Customer Service Clerk II | Walman Optical
Brooklyn Park , MN

Hours: Mon- Fri 11:30 am to 8:00 pm (Hours subject to change) JOB SUMMARY: Perform a variety of customer service responsibilities such as answering telephone inquiries, entering orders, frame tracing and order tray-up. QUALIFICATIONS:2 years Customer Service I experience; Ophthalmic and/or DVI experience required; Good organizational and communication skills; Must be highly detail-oriented; Ability to meet and maintain deadlines; Accurate Data entry skills; Must be able to lift and/or move up to 25 pounds. DUTIES: •Receive phone orders from customers in a thorough and friendly manner. •Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely. •Frame Tracing and order tray up. •Accurate and timely data entry into DVI system. •Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area. •Monitor and expedite back ordered products. Communicate delays in filling order to customer. •Receive and establish procedures for new products and file and organize product information. •Perform other duties as assigned.

Lab Tech I | Walman Optical
Fargo, ND

JOB SUMMARY: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: High School diploma, GED or equivalent • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Office / Customer Service Supervisor | Walman Optical
Evansville, IN

JOB SUMMARY: Supervise the efficient operation of the Front Office of a Walman Laboratory. The Office Supervisor is responsible for training and managing people and the maintenance of a TEAM environment. Ability to perform all aspects of Front Office duties and manage all aspects of Customer Service and Order Entry, as well as, Inventory. QUALIFICATIONS/EXPERIENCE: •Four years of laboratory office environment experience commensurate with department functions •Hands-On Optical Laboratory Production Experience--Finishing & Surfacing would be helpful •Prior Supervisory experience preferred •Exceptional Digital Vision Inc. (DVI) Operating System software experience required •Excellent people skills •Excellent leadership skills •Ability to maintain even work flow •Must be able to communicate and work with M.I.S. on programming issues

Lab Tech II | Walman Optical
Traverse City, MI

JOB SUMMARY: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • 3 years laboratory work experience • Excellent lensometry skills required • Ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Lab Tech II | Walman Optical
Evansville, IN

JOB SUMMARY: Finish Room - Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • 3 years laboratory work experience • Excellent lensometry skills required • Ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Lab Tech II | Walman Optical
Green Bay, WI

JOB SUMMARY: Responsible for performing a variety of production tasks for manufacturing prescription eyewear. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • Minimum 3 years of Optical Lab work experience • Ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • The employee must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision • Excellent lensometry skills required. DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear

Mailroom / Delivery Clerk | Walman Optical
Evansville, IN

Part-Time Position Job Summary: Responsible for the timely movement of materials in and out of the mail room and for the timely pickup and delivery of orders and products. Qualifications: • Good reading and writing skills • Good organizational and communication skills • Ability to meet and maintain deadlines • Must be able to lift and/or move up to 50 pounds • Must possess and maintain a valid driver’s license & insurable driving record that complies with the Walman Optical Co. Motor Vehicle policy Duties: • Open and sort incoming packages per procedures • Prepare completed work for shipment prior to deadlines • Sort and route completed work by best carrier • Match invoices and file as necessary • Order and maintain necessary supplies • Perform other duties as assigned

Lab Tech I | Walman Optical
Bemidji, MN

JOB SUMMARY: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality and quantity of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • High School diploma, GED or equivalent • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds • Specific vision abilities required by this job include close vision and color vision DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Customer Service Clerk I | Walman Optical
Brooklyn Park, MN

Work Hours: Mon-Fri 11:30 am to 8:00 pm (Hours subject to change) Two Positions Available... JOB SUMMARY: Perform a variety of customer service responsibilities such as answering telephone inquiries, entering orders, eyewear frame tracing and order tray-up. QUALIFICATIONS: • High School diploma, GED or equivalent and 1 year of relevant work experience • Good organizational and communication skills • Accurate Data entry • Ability to meet and maintain deadlines • Must be able to lift and/or move up to 25 pounds • Ophthalmic & Digital Vision Inc. (DVI) Software System experience a plus DUTIES: • Receive phone orders from customers in a thorough and friendly manner. • Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely. • Frame tracing and order tray up. • Accurate and timely data entry into DVI software system. • Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area. • Monitor and expedite back ordered products. Communicate delays in filling order to customer. • Receive and establish procedures for new products and file and organize product information. • Perform other duties as assigned.

Customer Service Clerk I | Walman Optical
La Crosse, WI

JOB SUMMARY: Perform a variety of customer service responsibilities such as answering telephone inquiries, entering orders, frame tracing and order tray-up. QUALIFICATIONS: • Good organizational and communication skills • Accurate Data entry • Ability to meet and maintain deadlines • Must be able to lift and/or move up to 25 pounds • Ophthalmic & DVI experience a plus DUTIES: •Receive phone orders from customers in a thorough and friendly manner. •Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely. •Frame Tracing and order tray up. •Accurate and timely data entry into DVI system. •Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area. •Monitor and expedite back ordered products. Communicate delays in filling order to customer. •Receive and establish procedures for new products and file and organize product information. •Perform other duties as assigned.

Customer Service Clerk II | Walman Optical
Las Vegas, NV

JOB SUMMARY: Perform a variety of customer service responsibilities such as answering telephone inquiries, entering orders, frame tracing and order tray-up. QUALIFICATIONS:2 years Customer Service I experience; Ophthalmic and/or DVI software systems experience required; Good organizational and communication skills; Must be highly detail-oriented; Ability to meet and maintain deadlines; Accurate Data entry skills; Must be able to lift and/or move up to 25 pounds. DUTIES: •Receive phone orders from customers in a thorough and friendly manner. •Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely. •Frame Tracing and order tray up. •Accurate and timely data entry into DVI system. •Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area. •Monitor and expedite back ordered products. Communicate delays in filling order to customer. •Receive and establish procedures for new products and file and organize product information. •Perform other duties as assigned.

Machine Technician | Ultra Optics
Brooklyn Park, MN

Work Hours: Monday – Friday, 7:00 a.m. - 3:30 p.m. JOB SUMMARY: Assemble new equipment to stated specifications and adhere to standard operating procedures, repair and recondition used equipment. Assist with shipping and other shop activities. QUALIFICATIONS: • Position requires High School diploma, GED or equivalent and work experience commensurate with position requirements. • Demonstrated aptitude in: mechanical, electrical & pneumatic systems. • Good communication skills and ability to work on simultaneous projects is also required. • Position requires exposure to hazardous substances/chemicals that requires safety training. • Must be able to lift and/or move up to 50 pounds. • Specific vision abilities required by this job includes close vision. DUTIES: Assemble equipment for customers use and assure proper operation of equipment by performing test procedures. Repair and recondition used equipment and perform other shop responsibilities. Perform other duties as assigned.

Customer Relations Supervisor - Bilingual | X-Cel Specialty Contacts
Duluth, GA

JOB SUMMARY: Coordinate day-to-day activities and provide leadership, development, and training to a team of customer service representatives and/or consultants. Conduct direct discussions with customers regarding technical needs as well as business inquiries, perform data entry, and coordinate with other departments to provide service to accounts. QUALIIFICATIONS: • Position requires a high school diploma/GED or equivalent and 4 years of laboratory office environment experience or a combination of education and experience commensurate with department function(s). • Supervisory experience in a technical customer service environment is a plus. • Must receive and maintain NCLE certification. • Previous background should include optical knowledge as well as demonstrated ability to deal with customers. • Typing skills and functional knowledge of PC’s and various business software packages necessary. • Must be organized and detail oriented. • Strong verbal and written communication skills required. • Bilingual skills required; English & Spanish are a must (writing, translating & listening) DUTIES: • Provide leadership to team of customer service representatives and/or consultants, and support to the requirements established by the department management for execution of world class customer service. • Receive, process, and communicate price quotations, orders, order changes, adjustments, and cancellations directly from customers. • Use PC to retrieve customer information, stock status information, the status of orders, and to input customer orders. • Support the development of business reports or other communications needed by staff or customers. • Assist manager and assume responsibilities in their absences. • Manage and train employees within the Customer Service area and conduct timely performance evaluations, proper documentation of performance issues and maintain a motivating work environment for customer service team and Contact Lens Consultants. • Perform other duties as assigned.

Inside Sales Representative | ADO Practice Solutions
Minneapolis, MN

Job Summary: Uses best telesales practices to sell the company’s products and services to prospective and established customers. Qualifications: •AA, BA or BS Degree in Marketing or Sales Management and 2 years of proven telephone sales experience and/or 2 years experience working as an Optician/Contact Lens fitter. •Must have the ability to sell business solutions. •Strong verbal and written communication skills. •Good typing skills and PC knowledge. •Must be organized and detail oriented. Duties: •Develop and implement telephone marketing programs with the goal of adding new members and increasing participation of existing members. •Contact qualified leads/prospects to grow our business. •Administration & communication of internal and external sales promotions; processing IS reports and data for tracking. •Keep records and prepare reports on weekly sales activities. •Receive incoming sales calls & processes requests for information. •Work with ADO vendors to increase vendor membership and participation levels. •May travel to customer locations for follow-up or presentations. •Perform other duties as assigned.

Lab Tech I | Walman Optical
Traverse City, MI

Three Positions Available... JOB SUMMARY: Responsible for performing a variety of production tasks for manufacturing Rx work. Employee is responsible for the quality of the work performed and is expected to know the quality and safety requirements for every operation that they perform. QUALIFICATIONS: • The ability to multi-task • Must be highly detail-oriented • Demonstrated mechanical aptitude helpful • Must be able to work in a fast-paced environment • Must be able to lift and/or move up to 50 pounds. • Specific vision abilities required by this job include close vision and color vision. DUTIES: Machine operation and hand assembly processes in performance or manufacture of prescription eyewear.

Assistant Branch Manager | Walman Optical
York, PA

JOB SUMMARY: To assist in the supervision of employees and production within the branch. Assist with production and quality control for customer service, data entry and inventory personnel. Responsible for scheduling vacation and employee hours and for maintaining attendance and morale in the department. QUALIFICATIONS/EXPERIENCE: •Optical training and a minimum of five years hands-on Laboratory Production experience, Customer Service and/or DVI Operating System experience •Supervisory / Assistant Management experience preferred RESPONSIBILITIES: •Can demonstrate performance of all aspects of laboratory activity including clerical and customer service duties and can manage various processes to achieve a high quality of product and services to customer standards. •Assist in managing and training of employees and assures timely performance reviews, proper documentation of performance issues and insures a positive work environment. •Effectively communicates with all levels of the organization to assure understanding and the proper application of company policies, practices and procedures. •Continually reviews and searches for ways to improve processes to simplify jobs, eliminate non-value added tasks and reduce costs and makes recommendations to branch management.

Laboratory Branch Manager | Walman Optical
Denver, CO

JOB SUMMARY: Overall leadership and managerial responsibility for the efficient operation and production of an Ophthalmic Laboratory serving the account base in such a way as to expand and sustain the growth of the branch. Additionally, the Branch Manager is responsible for laboratory profitability and maintenance of a TEAM environment among the office and production staff in the service to our accounts. POSITION SPECIFICS: • Must be technically sound and have familiarity with lab functions for the production of ophthalmic lenses; • Working knowledge of inventory control methods, P & L statements and production work flow; • Strong personal leadership and communication skills; • Ability to build/manage employee team...hire, train, coach and motivate personnel; • Maintain a safe work environment in compliance with OSHA standards; • Ability to interface with customer accounts and sales team...retain, develop and foster customer relations. • Must possess and maintain a valid Driver’s License and insurable driving record that complies with The Walman Optical Company Motor Vehicle Policy. QUALIFICATIONS / EXPERIENCE: • Management / Assistant Management experience • Minimum 5 years hands-on laboratory production experience; Surfacing &/or Finishing • Training in optical technology or equivalent manufacturing industry experience • Digital Vision Inc. (DVI) Operating System software experience a major plus

Laboratory Branch Manager | Walman Optical
Green Bay, WI

JOB SUMMARY: Overall leadership and managerial responsibility for the efficient operation and production of an Ophthalmic Laboratory serving the account base in such a way as to expand and sustain the growth of the branch. Additionally, the Branch Manager is responsible for laboratory profitability and maintenance of a TEAM environment among the office and production staff in the service to our accounts. POSITION SPECIFICS: • Must be technically sound and have familiarity with lab functions for the production of ophthalmic lenses; • Working knowledge of inventory control methods, P & L statements and production work flow; • Strong personal leadership and communication skills; • Ability to build/manage employee team...hire, train, coach and motivate personnel; • Maintain a safe work environment in compliance with OSHA standards; • Ability to interface with customer accounts and sales team...retain, develop and foster customer relations. • Must possess and maintain a valid Driver’s License and insurable driving record that complies with The Walman Optical Company Motor Vehicle Policy. QUALIFICATIONS / EXPERIENCE: • Management / Assistant Management experience • Minimum 5 years hands-on laboratory production experience; Surfacing &/or Finishing • Training in optical technology or equivalent manufacturing industry experience • Digital Vision Inc. (DVI) Operating System software experience a major plus

Equal Employment Opportunity/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law. To request that the company consider granting an accommodation, please contact the Walman - Human Resources Department at 612.520.6021.